Article 1: Accuracy and Maintenance of Member Information

• When registering on the Company’s website, members must provide complete and accurate personal information. If any information is incorrect or false, the Company may suspend or terminate the account and refuse to provide all or part of its services.
• If a member’s phone number, mailing address, email, or other contact details change, the member should promptly update them in the Member Center to ensure accurate warranty benefits and repair dispatch.
• If the Company cannot contact the member or provide services because information was not updated in time (for example, inability to notify warranty expiry or delayed repairs), the member shall bear the resulting consequences.

Article 2: Statutory Notice on Collection of Personal Data

Pursuant to Article 8 of the Personal Data Protection Act of the Republic of China (Taiwan), the Company hereby notifies you of the following:

• Purpose of collection: member management; after-sales and repair services (warranty registration, online repair requests, safety checks); marketing (newsletters, giveaways); OEM/ODM business inquiries; statistics and analysis; and performance of other contractual or similar obligations.
• Categories of data collected: name, date of birth, telephone number, mobile number, mailing address, email address, gender, purchased model, purchase date, purchase channel, and installation records.
• Period of use: from the date of membership until the member requests account deletion or the Company ceases operation of the website services; for warranty records, the retention period required by applicable laws shall apply.
• Area of use: locations of the Company, its branches, authorized service centers, and cooperating vendors (limited to the Republic of China / Taiwan).
• Recipients of use: the Company, its branches, contracted repair technicians, logistics providers, and SMS / newsletter service providers.

Article 3: After-Sales Service and Warranty Registration

• When using Warranty Registration, members must ensure that the product model and serial number are accurate. The Company’s warranty policy applies only to products purchased through officially authorized channels.
• When using Online Repair Request, the member agrees that the Company may provide contact details required for repair to authorized service personnel in the relevant area for scheduling and on-site service.
• For OEM/ODM inquiries, the Company provides consultation only to legitimate business entities and reserves final interpretation rights over related technical information.

Article 4: Account Security and Custody

• Members must keep their account credentials secure and must not disclose or provide them to third parties.
• All actions taken after logging in with the account credentials (such as updating warranty data, requesting repairs, or downloading catalogs) are deemed to be those of the account holder.
• If you discover unauthorized use of your credentials or any security concern, please contact the Company’s customer service immediately to suspend the account.

Article 5: System Maintenance and Security Commitment

• The Company undertakes to provide an information system with reasonably expected security and to protect member data during transmission.
• If the system is interrupted due to natural disasters, power outages, third-party telecom failures, or other causes not attributable to the Company, the Company will restore service as soon as practicable but shall not be liable for damages.
• The system is backed up regularly. If data are lost due to force majeure, the Company will assist in restoring them to the most recent backup.

Article 6: Exercise of Rights and Consequences

• You may at any time exercise the following rights regarding your personal data: inquiry, review, request for a copy, supplementation, correction, request to cease processing or use, and request for deletion.
• You may freely choose whether to provide personal data. However, if you do not provide it or provide incomplete information, the Company may be unable to complete Warranty Registration or provide Online Repair tracking, and your eligibility for member-only giveaways or promotions may be affected.

Article 7: Amendments to These Terms

The Company reserves the right to amend these Terms of Service at any time. Amended terms will be posted in the Member Center or on the homepage of this website without individual notice. Continued use of the website services after an amendment constitutes acceptance of the amended terms.